Mismanaging mayhem : how Washington responds to crisis / edited by James Jay Carafano and Richard Weitz.

Includes bibliographical references and index.

Introduction: Mismanaging Mayhem: Interagency Operations Past and Future / James Jay Carafano and Richard Weitz -- Chapter 1. End of Days: Responding to the Great Pandemic of 1918 / John Shortal -- Chapter 2. Word Warriors: Information Operations during World War II / Nicholas Evan Sarantakes -- Chapter 3. Marketing Freedom: Cold War, Public Diplomacy, and Psychological Warfare / Carnes Lord -- Chapter 4. After Disaster: Recovering from the 1964 Alaskan Earthquake / Dwight A. Ink -- Chapter 5. Winning Hearts and Minds: The Vietnam Experience / Richard W. Stewart -- Chapter 6. Crisis! What Crisis?: America's Response to the Energy Crisis / Ben Lieberman -- Chapter 7. Breaking Ranks - Breaking Rules: The Iran-Contra Scandal / Alex Douville -- Chapter 8. Interagency Paralysis: Armed Intervention in Bosnia and Kosovo / Vicki J. Rast -- Chapter 9. Fighting in Financial Foxholes: America and the Asian Financial Crisis / Rozlyn C. Engel -- Chapter 10. "Interagency Overseas": Responding to the 2004 Indian Ocean Tsunami / Gary W. Anderson -- Chapter 11. In the Wake of the Storm: The National Response to Hurricane Katrina / John R. Brinkerhoff -- Chapter 12. Interagency Problems and Proposals: A Research Review / Richard Weitz.