The management of consumer credit : theory and practice / Steven Finlay.
نوع المادة : نصالناشر:New York : Palgrave Macmillan, 2010الطبعات:2nd edوصف:xvii, 259 pages : illustrations ; 23 cmنوع المحتوى:- text
- unmediated
- volume
- 9780230238305
- 0230238300
- HG3755 .F54 2010
نوع المادة | المكتبة الحالية | رقم الطلب | رقم النسخة | حالة | تاريخ الإستحقاق | الباركود | |
---|---|---|---|---|---|---|---|
كتاب | UAE Federation Library | مكتبة اتحاد الإمارات General Collection | المجموعات العامة | HG3755 .F54 2010 (إستعراض الرف(يفتح أدناه)) | C.1 | Library Use Only | داخل المكتبة فقط | 300100313402 |
"This book explains how financial institutions, such as banks and finance houses, manage their portfolios of credit cards, loans, mortgages and other types of retail credit agreements. The second edition has been substantially updated, with new chapters on capital requirements and scorecard and portfolio monitoring"--Provided by publisher.
Includes bibliographical references and index.
Consumer Credit Management: An Introduction -- Organizational Matters -- Marketing -- Predicting Consumer Behaviour -- Customer Acquisition -- Customer Management -- Collections (Early Stage Delinquency) -- Debt Recovery (Late Stage Delinquency) -- Fraud -- Funding and Provision -- Capital Requirements.