Emergency notification / Robert C. Chandler.

Includes bibliographical references and index.

Standards, requirements, and expectations -- Emergency notification basics -- Communication challenges -- Communication planning -- Six phases of emergencies -- Automated notification -- Emergency messages -- Message maps.

This book addresses the general topic of emergency notification communication. It briefly reviews the history of contemporary emergency notification systems as well as analyzes the various communication methods and technologies available as communication channels to reach people in the event of an emergency. It also discusses some of the challenges for emergency notification as well as some specific solutions for overcoming those challenges. The book reviews new automated mass notification systems that have been proven effective in delivering warnings and alerts. The book also explores the nature of messages and how perceptions of risks and warnings change during an emergency. Finally, the book presents a method for creating more effective emergency notification messages and creating message maps to enhance the process for issuing effective warning notifications.