What the digital future holds : 20 groundbreaking essays on how technology is reshaping the practice of management / contributors: Ajay Agrawal [and 28 others].

"MIT Sloan management review."

Includes index.

"Digital technology has profoundly affected the ways that businesses design and produce goods, manage internal communication, and connect with customers. But the next phase of the digital revolution raises a new set of questions about the relationship between technology and the practice of management. Managers in the digital era must consider how big data can inform hiring decisions, whether new communication technologies are empowering workers or unleashing organizational chaos, what role algorithms will play in corporate strategy, and even how to give performance feedback to a robot. This collection of short, pithy essays from MIT Sloan Management Review, written by both practitioners and academic experts, explores technology's foundational impact on management. Much of the conversation around these topics centers on the evolving relationship between humans and cognitive technologies, and the essays reflect this--considering, for example, not only how to manage a bot but how cognitive systems will enhance business decision making, how AI delivers value, and the ethics of algorithms."--Back cover.

Managing the bots that are managing the business / Tim O'Reilly -- Digital today, cognitive tomorrow / Ginni Rometty -- Rise of the strategy machines / Thomas H. Davenport -- Predicting a future where the future is routinely predicted / Andrew W. Moore -- Using artificial intelligence to set information free / Reid Hoffman -- What to expect from artificial intelligence technology / Ajay Agrawal, Joshua S. Gans, and Avi Goldfarb -- The shifts --great and small-- in workplace automation / David H. Autor -- How blockchain will change organizations / Don Tapscott and Alex Tapscott -- Is your company ready to operate as a market? / Rita Gunther McGrath -- The end of corporate culture as we know it / Paul Michelman -- Do you have a conversational interface? / Bala Iyer, Andrew Burgert, and Gerald C. Kane -- Unleashing creativity with digital technology / Robert D. Austin -- Rethinking the manager's role / Lynda Gratton -- The three new skills managers need / Monideepa Tarafdar -- A new era of corporate conversation / Catherine J. Turco -- Ethics and the algorithm / Bidhan L. Parmar and R. Edward Freeman -- Why digital transformation needs a heart / George Westerman -- The jobs that artificial intelligence will create / H. James Wilson, Paul R. Daugherty, and Nicola Morini-Bianzino -- Tackling the world's challenges with technology / Andrew S. Winston -- Are you ready for robot colleagues? / Bernd Schmitt, interviewed by Frieda Klotz.